• Experiencing issues with frame grabber detection? Please refer to our Troubleshooting guide.
• All relevant information about grabber features and current software compatibility is compiled in the Grabber features and parameters article.
• Need to upgrade your grabber’s firmware? Check out our Grabber firmware update guide.

Frequently asked questions and answer about KAYA Frame Grabbers.

• Max. PCIe device in system
• Komodo CXP
• Komodo II CXP
• Komodo III CXP
  • Known issue

Max. PCIe device in system

• Vision Point has a limit of 12 PCIe devices in one system.
• Vision Point II has not limit for the PCIe devices.

Komodo CXP

• The first generation Komodo grabbers are not supported by Vision Point II. The latest version to support is Vision Point 2024.1 SP2.

Komodo II CXP

• Komodo III CXP does not support TapGeometry cameras like Iron661 and Iron4510 cameras.

Komodo III CXP

This section contains known issues for device with driver id 610\612 which is known as "Komodo III CXP Frame Grabber".

• Komodo III is not supported by Vision Point legacy.
• Komodo III should be updated to firmware at least 8.2.1 in order to work with Vision Point II.

Known issue

Vision Point reinstallation with Komodo III can cause a PC reboot on a specific motherboard model (ASUS Pro WS WRX80E-SAGE SE WIFI).

Please follow these steps to work around this issue:

1. In Device manager disable the Komodo III device
2. Uninstalled and than install Vision Point
3. Reboot PC
4. In Device manager enable the Komodo III device
5. Start using Vision Point